daiwa » Recurring Fences Pro Crash

7 Comments

Published on September 23, 2010 By Daiwa

Can't find a Fences section in Stardock Support so posting here.

Keep getting this Fences.exe crash/error message randomly, when not doing anything with Fences or the desktop; just pops up out of nowhere:

The instruction at "0x7c9369da" referenced memory at "0x00000000". The memory could not be "read".

Click on OK to terminate the program.

Fresh install, XPP SP3 with all OS updates (before Fences install), drive reformatted only 6 days ago (yeah, it was ugly); running MS Security Essentials & Comodo Firewall. FWIW, I've not yet gotten around to creating any fences or otherwise 'using' the program yet - simply installed the app.

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Comments

October 8th 2010, at 1:37 PM

Daiwa

Now having the same Fences crash on another machine with XPP SP3, MSSE & Comodo Firewall. Actually using Fences on this machine. Just happening randomly. Kind of like the WindowFX "An unsupported operation has been attempted." annoyance. No apparent collateral damage.

October 12th 2010, at 2:24 PM

Zargon

Are you using Fences Pro or Free?

Zargon

October 13th 2010, at 9:20 AM

Daiwa

Grab a cup of coffee & re-read the title, Zarg.

October 13th 2010, at 5:45 PM

Shirley

Can you drop a line to support@stardock.com so we can get some more info about your setup? Thanks!

October 13th 2010, at 9:17 PM

Daiwa

Will do, Shirley.

Update: Done.

October 31st 2010, at 8:40 PM

Daiwa

Should I have received some sort of acknowledgment from support@stardock.com by now, Shirley? So far, over two weeks & nada.

November 1st 2010, at 4:48 PM

Rosco_P

Daiwa: What is your ticket #? I'm not seeing anything in our system for you? If you never got an auto-response after sending the email, try opening up a ticket directly through our support system:

http://esupport.stardock.com/

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